Cookie Privacy Policy
Update date: November 14, 2025
Thank you for visiting our website. We respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, process and protect your personal information. Please read the following carefully to understand how we process your data.
1. Information collected
We may collect the following types of information:
- Technical Information: This includes your IP address, browser type, operating system, device information, access times, and the pages you visit when you visit our website.
- User interaction data, such as information you provide when interacting with us through forms, surveys, customer support, or other channels.
2. Use of Information
The information we collect is used to:
- We provide products and services to you, including processing your orders, responding to your inquiries, and providing after-sales service.
- Improve our website and products: Analyze your usage habits to improve website performance and optimize your user experience.
- Personalized Marketing: We will send you personalized product recommendations and promotional messages based on your interests and needs. You can unsubscribe at any time.
- Compliance requirements: Comply with legal obligations, including tax and accounting requirements.
3. Data Protection Measures
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction, and we use security measures such as data encryption and access controls to ensure the security of your data.
4. Data Sharing
We do not sell or rent your personal information to third parties, except in the following circumstances:
- Service Providers: We may partner with third parties to provide services such as payment processing, data storage, and customer support. These partners process data under our instructions.
- Legal Compliance: We may need to disclose your data in order to comply with applicable law or to respond to legal process (such as a court order).
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
5. GDPR Compliance Statement
As a General Data Protection Regulation (GDPR) compliant company, we are committed to protecting your data privacy rights. Under the GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data that we have collected about you.
- Right to rectification: You can ask us to correct your personal information if it is inaccurate.
- Right to erasure: In certain circumstances, you can request that we erase your personal information (e.g. where the data is no longer necessary or you have withdrawn your consent).
- Right to restricted processing: You can request that we restrict the processing of your personal data.
- Right to data portability: You have the right to access the personal data we collect from you and, where technically feasible, to transfer it to another service provider.
- Right to object: You can object to our processing of your data based on legitimate interests or, under certain circumstances, to our processing of your data for direct marketing purposes.
If you would like to exercise your rights or have any questions about how we handle your personal data, please contact us at any time.
6. Cookie Policy
To improve your browsing experience, our website uses cookies - small text files that are stored on your device and used to analyze website visits and optimize functionality.
Types of cookies we use:
- Necessary cookies: Ensure the website functions properly, for example, by remembering your login details or the contents of your shopping cart.
- Performance Cookies: Collect anonymous information to help us understand how visitors use our website and improve its functionality.
- Functionality cookies: Provide you with personalized services based on your choices and preferences, such as remembering your language preference.
- Advertising cookies: These cookies are used to show you customised advertising and allow you to share content on social media.
How to manage cookies:
- You can manage and delete cookies through your browser settings. Most browsers allow you to block or allow certain types of cookies, which you can adjust according to your needs.
- Please note that disabling certain cookies may affect the functionality of our website and some of our services may not function.
By continuing to use our website, you consent to our use of cookies. If you do not consent, we recommend that you change your browser settings or log out of the website.
7. Children's Privacy
Our website and services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. In the unlikely event that we become aware that we have collected personal information from a child, we will promptly delete that information.
8. Data storage and cross-border transmission
Your personal information may be stored and processed on servers located outside the country in which you reside, and by using our website you consent to your data being transferred to other territories, including outside the European Economic Area.
9. Policy Updates
We may update this Privacy Policy from time to time. We will post any updates on our website and indicate the date of update. Please periodically review this Policy for the latest privacy protection information.